Chase Singhofen

• Baxter ELI 380 EKG: Advanced Service and Repair.
• Philips CMS2460 MX400-800 Series: Patient Monitor.
• Stryker LifePak 15: Defibrillator.
• ICU Medical Medfusion 4000: Pump Repair and Service.
• Installed and tested biomedical equipment in 1500+ bed hospital, integrating with existing networks and verifying functionality per manufacturer specifications.
• Achieved 100+ work order completions per month, driving efficient equipment uptime and minimizing clinical disruptions.
• Diagnosed, repaired, and performed preventive maintenance on medical devices and laboratory instrumentation, documenting activities in CMMS using Philips service tools and GE Nuvolo.
• Performed software configurations, upgrades, and network integrations on biomedical devices, collaborating with clinical and IT teams to optimize performance and minimize downtime.
• Troubleshot complex electronic and network-related issues using electrical safety analyzers and patient simulators, resolving faults to maintain 99% equipment uptime.
• Supported hospital and laboratory operations in compliance with CAP, CLIA, and ISO 13485 standards.

• Maintained and repaired 200+ hospital beds and mobility units with preventive maintenance, achieving 100% OEM compliance and low downtime reduction across 5 campuses.
• Conducted diagnostics using safety analyzers, multimeters, and oscilloscopes to validate 100+ devices per IEC 60601, detecting faults preemptively.
• Performed component replacements with hand tools, torque wrenches, achieving one day (24hours) fix rate.
• Managed CMMS logging (e.g., ServiceNow) and reports on repair metrics, cutting handoff errors and resolution time while handling 50+ monthly service calls.
• Collaborated with hospital staff to prioritize urgent repairs, ensuring 100% on-time completion for critical equipment needs.
• Conducted safety inspections and calibration checks on mobility aids, improving overall equipment performance and preventing incident reports.

• Supported histology and laboratory diagnostics through maintenance, assembly, and calibration of staining instruments and lab processors (Leica BioSystems, ThermoFisher).
• Performed planned maintenance on laboratory automation systems to ensure consistent performance, compliance, and reduced downtime.
• Assisted engineers and lab technologists with equipment installation and troubleshooting, improving lab throughput and applying biomedical safety practices per CAP, CLIA, and ISO 13485 standards.

Project Objective

Enhance daily turnaround time for pathology consultations by optimizing the laboratory information system and implementing 2D barcode tracking.

Results

• Increased consultation throughput from 75% to 95% using single-piece workflow technology.
• Reduced turnaround time from 24–48 hours to an average of ~10 hours.
• Consistently met the goal of completing consultations within 24 hours.